Frequently Asked Questions About Protecting Your Car
Find the Answers to Your Car Care Questions
PPF
What is better – PPF or ceramic coating?
For ultimate protection, nothing beats PPF, as it provides protection against physical and chemical damage. However, it can be expensive, which is why for most people we recommend installing PPF on the high-impact areas, and then ceramic coating the rest of the car. If you are not worried about stone chips and want the car protected from chemical damage, increased gloss, and easier cleaning, then ceramic coating is perfect. At minimum, we always recommend PPF on headlights in clear or tinted film.
Do you hand cut or computer cut your PPF?
We use professional pattern software wherever possible, then refine edges and details by hand where needed. This gives a clean installation while keeping knives away from painted panels.
How long does PPF last?
Premium PPF can last for many years when maintained correctly. Longevity depends on the film, exposure, driving conditions, and washing routine, but we only recommend products that suit Canberra conditions.
Is PPF perfect and invisible?
PPF is designed to be discreet, but it is still a physical film. On complex edges or close inspection you may see joins or edges. Our goal is a clean, durable installation that protects the car properly.
Ceramic Coating
What does a ceramic coating do?
A coating, also known as ceramic paint protection, helps protect from chemical damage such as bird droppings, tree sap, insects, and road grime. It makes the vehicle easier to clean, keeps it cleaner for longer, and increases gloss and shine.
What are other names for ceramic coatings?
Ceramic coatings are also described as paint protection, nano coatings, glass coatings, quartz coatings, or SiO2 coatings. The names vary, but the goal is a durable protective layer on the vehicle finish.
Do you offer graphene coatings?
We focus on products that have proven results in real-world conditions. If a graphene coating is the best fit for your vehicle and use case, we can discuss it during consultation.
Does a ceramic coating protect from chips and scratches?
No. Ceramic coating helps with chemical resistance, gloss, and ease of cleaning, but it does not stop stone chips. For impact protection, PPF is the correct product.
How do I take care of my ceramic coating?
Wash it regularly with safe methods, avoid harsh chemicals, and book maintenance details when needed. A good wash routine is the biggest factor in keeping the coating performing well.
Which is the best ceramic coating?
The best coating depends on the vehicle, how it is used, and the owner’s expectations. We recommend the system that gives the right balance of durability, finish, and maintenance for your car.
Do you offer a lifetime warranty on ceramic coatings?
We prefer honest, realistic warranties over marketing claims. We will explain the expected lifespan, maintenance requirements, and warranty terms before any work begins.
General
Do you do maintenance details?
We offer a coating/PPF maintenance detail for our clients who have used our services. Please contact us if you would like to take advantage of this service.
Do you do dealership work?
We do not work directly with or for dealerships. Whilst dealerships offer coatings and tint in-house or via contractors, these services are usually sub-par and low quality. However, we do have relationships with many premium dealers, so if you would like us to work on your car before delivery, please get in touch and we can help facilitate this.
Does my brand new car need a paint correction?
No car needs a paint correction, but all cars, even new cars, can benefit from a correction. We always perform a correction, even on new cars, to remove dealer swirls and properly clean the paint before coating or PPF. On new cars, a multi-step correction can help reduce paint texture and enhance overall clarity.
How long will it take to work on my car?
Ceramic coating on new cars takes 2-3 days, front end PPF takes 3-5 days, and full PPF takes 5-10 days. These timeframes are a guideline and can vary from car to car.
Can you repair wheels, minor scratches, and stone chips?
We can provide wheel repair services along with our detailing or PPF packages. We can also offer bumper resprays, touch-up stone chips, and minor dent repair before detailing or PPF.
How experienced are you?
Obsession Car Detailing was started in 2010. Back then, ceramic coatings were not even called ceramic coatings. We have been installing PPF since 2016, and our team members range in experience from 1-12 years in the industry.
What payment methods do you accept?
We accept VISA, Mastercard, Amex, EFTPOS, cash, bank transfer, major cryptocurrencies, and gold and silver bullion.
Do you price match?
No. We price work based on the products, preparation, time, and standard required to do the job properly. We are happy to explain what is included so you can compare value clearly.